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Articles: EQ - The Power of Emotional Intelligence

Emotional Intelligence (EQ) is one’s self-knowledge, self-awareness, social sensitivity, empathy and ability to communicate successfully with others. It is a sense of timing and social appropriateness, and having the courage to acknowledge weaknesses and express and respect differences.

There has been a great deal of research suggesting that in the long run, emotional intelligence is a more accurate determinant of successful communications, relationships and leadership than is mental intelligence. Author and EQ authority Daniel Goleman says this;

“For star performance in all jobs, in every field, emotional competence is twice as important as purely cognitive abilities. For success at the highest levels, in leadership positions, emotional competence accounts for virtually the entire advantage…. Given that emotional competencies make up two-thirds or more of the ingredients of a standout performance, the data suggests that finding people who have these abilities, or nurturing them in existing employees, adds tremendous value to an organisation’s bottom line. How much? In simple jobs like machine operators and clerks, those with emotional competency were three times more productive (by value). For jobs of medium complexity, like sales clerks, or mechanics, a single top emotional competent person was twelve times more productive (by value)."

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